Cedric Amani Flower Trading LLC collects personal data on all users who browse, view and place orders on the website through the use of cookies, in accordance with applicable UAE legislation and Dubai regulations.

When do we collect your personal data?

• When you create a Cedric Amani Flower Bouquets Club or Business account
• When you visit our website, which uses cookies
• When you subscribe to our newsletter
• When you place an order
• When you contact our Customer Service by any of the available means of communication, such as our contact form or by telephone
• When you browse our web site and view our products
• When you write a review of your order

Data concerning your order. The details strictly necessary to complete your order are indicated by an asterisk and include:

• Your full name
• Your email address
• Your landline or mobile telephone number
• Your message and printed photo, if required
• Your bank details

The following information is also required:

• Details and full name of the recipient
• Postal address and telephone number

We also collect personal information when you purchase our products, including the amount and nature of your purchases, your orders, your invoices and your customer path.

The message and photo you choose to send with your bouquet of flowers are considered confidential.

How do we use your data? 

All personal data is confidential and access is restricted to Cedric Amani Flower Trading LLC employees or subcontractors acting on behalf of Cedric Amani who need the information to carry out their tasks. Everyone with access to your data is bound by a duty of confidentiality. The details of the recipient of your bouquet of flowers are used solely to deliver your order on time. Cedricamani.com is bound by professional secrecy and will not pass this information on to third parties or use it for marketing purposes.

By law, we do not collect data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, membership of a trade union, personal genetic data, personal biometric data for the purposes of identifying specific individuals, personal data concerning health, or personal data concerning the sex life or sexual orientation of individuals.

These specific types of personal data are never collected or processed by Cedric Amani Flower Trading LLC.

The data collected is processed for the following purposes:

• Managing and monitoring business relationships between Cedric Amani Flower Trading LLC and the customer (particularly operations relating to orders, deliveries, transactions, payments and invoices, complaints, etc.
• Sending newsletters
• Customizing site content and improving your customer experience
• Producing statistics for measuring site usage and for marketing studies
• Preventing and combating fraud when paying for orders

Managing obligations towards our customers and managing orders and deliveries.

Managing our customer relationship

We use and retain your personal data to update our customer files and offer you tailored and personalized services. We give you the option to join our Cedric Amani Flower Trading LLC Club loyalty program to send you offers that fit your purchasing habits and interests as closely as possible.

Communicating with you

We collect and retain your personal information to communicate with you concerning your orders, invoices or Customer Service complaints.

Targeted partner advertising

Cedric Amani Flower Trading LLC collects and analyses your data for marketing (profiling) purposes, with the assistance of specialist providers. To this end, your data is converted into detailed pseudonymized profiles (i.e. the profiles can no longer personally identify you when sending out advertising content when you browse the Internet), which are used by Cedric Amani Flower Trading LLC to conduct targeted Internet (display) advertising campaigns focused around your centers of interest and to send you offers that match your consumption habits.

Legal or regulatory requirements

We may be required to disclose your personal data if we receive legitimate requests from public authorities, for example to meet to national security, fraud prevention or law enforcement requirements.

Preventing and combating fraud

The personal data collected is also used to prevent and combat fraud, especially with bank cards. To prevent any fraudulent payments, Cedric Amani Flower Trading LLC reserves the right to verify the personal details disclosed by the customer when placing orders and to adopt all measures considered necessary to ensure that the owner of the payment account is the person placing the order. Such checks might include requests for proof of identity and/or addresses.

If the customer refuses, Cedric Amani Flower Trading LLC reserves the right to cancel the order placed by the customer.

Managing your personal data

With Cedric Amani Flower Trading LLC, you have full control over your personal data. When you provide personal information to Cedric Amani Flower Trading LLC, you have access to your data and you can update, change or delete it at any time using your account.

Newsletters

Users can subscribe to the newsletter by filling up forms located at the very bottom of any page to get news and exclusive offers.

Updates to our personal data policy

This policy may be periodically updated without prior notice. Any amendments enter into force immediately from the time of publication of the new policy on cedricamani.com. We use your personal data in accordance with the policy in force when you submit the data to us. We will inform you of any significant change to our policy and we will request your consent where necessary and when it affects the purpose of the collecting your personal data. In order to remain compliant with current personal data protection regulations, this policy is reviewed every year by our services.